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Customer Support
Our support team is ready to help with any problem you might have using JewelSuite™ software.
JewelSuite™ engineers and geoscientists are trained to help you with each detail of the JewelSuite™ workflow, plug-ins, and all of our additional tools.
We have a number of different ways you can contact us:
Telephone: Call any of our worldwide support centers.
Instant Messaging: just click chat live to open a chat window. Our support staff will be with you directly – Monday through Friday local office hours
If you are interested in additional assistance while getting started, we offer both general and customized training courses. You also have the alternative option to request one of our trained support geoscientists or engineers onsite for a fee. For reservoir modeling services, we can assist you through our partners and/or Premium Consultants. Please contact your local support desk or sales representative for more information.
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Call Us
| North America | |
| Houston | 713 893 8269 |
| 713 893 1301 | |
| Asia | |
| Jakarta | +62 21 5291 7462 |
| Kuala Lumpur | +60 3 2730 4456 |
| Europe | |
| Delft | +31 (0)15 - 2517900 |
| Africa | |
| Lagos | +234 (1) 804 4278 |
| Russia | |
| Moscow | +7 (495) 955 5544 |